Frequently Asked Questions

General ERP Questions

An ERP (Enterprise Resource Planning) system is software that centralises your operational data and workflows into one platform. Instead of managing information in spreadsheets or separate tools, an ERP system connects processes such as production, stock, quality, purchasing, and reporting.

Spreadsheets become unreliable as teams grow. They introduce errors, duplication, version issues, and slow manual administration. ERP systems provide structured, controlled, real-time data with far fewer mistakes and faster decision-making.

Off-the-shelf ERPs come with fixed modules you must adapt your processes to. Custom ERP systems are built around your existing workflows, ensuring better adoption, higher efficiency, and long-term alignment with your operations.

No. Many small and mid-sized organisations use ERP systems to remove operational bottlenecks, improve accuracy, and grow reliably. Custom ERP solutions are especially popular among SMEs because they scale gradually as the business evolves.

Custom ERP & ActOn Systems

We don’t sell generic modules. We build custom operational systems designed around your processes, not the other way around. This ensures stronger alignment, simpler adoption, and better long-term results.

Yes. We are based in Coventry, UK, but we support organisations across the entire country, regardless of location.

We support a wide range of industries, including:

  • Manufacturing & Engineering
  • Aerospace & Defence Suppliers
  • Construction & Field Services
  • Logistics, Warehousing & Distribution
  • Healthcare Suppliers & Laboratories
  • Energy & Environmental Services
  • Growing manufacturers not ready for full ERP
  • Many more

Yes. Where APIs or data access are available, we can integrate with existing tools such as CRM platforms, finance systems, production machinery, or data warehouses.

Implementation & Features

Timelines vary based on complexity, but typical projects range from 8–16 weeks. We build in structured phases so you see progress early, not months later.

Absolutely. All solutions are built with scalability in mind. You can start with essential workflows and expand into additional modules as your operations evolve.

Almost anything you need, such as:

  • Production tracking
  • Stock & inventory control
  • Quality management & compliance
  • Purchase requisitions
  • Training & skills matrices
  • Asset & maintenance management
  • Job workflows
  • Dashboards & reporting
  • Document control

Cloud vs On-Premise

All three. We help you choose the best hosting model depending on security requirements, infrastructure, and long-term IT strategy.

  • Cloud ERP: Hosted externally, accessible from anywhere, lower upfront cost, minimal maintenance.
  • On-Premise ERP: Hosted on your own servers, fully controlled, ideal for security-sensitive industries.

Cloud ERP suits most small-to-mid businesses. On-premise is preferred in aerospace, defence, and industries requiring strict data control. We help you decide based on your environment.

Costs & Budgeting

Costs depend on the system’s scope. Unlike large ERP vendors, we offer modular, scalable pricing, allowing you to invest gradually instead of paying for features you don’t need.

Yes – typically for hosting, maintenance, and ongoing support. These ensure your system stays secure, reliable, and up to date.

Not always. Off-the-shelf ERPs can become more expensive due to:

  • Licensing fees
  • Mandatory modules
  • Costly customisation
  • User-based pricing

A custom system avoids these issues and is often cheaper long-term.

Security & Compliance

Yes. We provide:

  • Role-based access control
  • Secure authentication
  • Data validation
  • Audit trails
  • Control of user actions
  • Secure SQL databases

Absolutely. Many of our systems include built-in workflows for:

  • Corrective actions
  • Calibration tracking
  • Document control
  • Audit readiness
  • Training compliance

Yes. Every system includes role-based permissions so users only access information relevant to their responsibilities.

Using the System

No. Because the system is built around your existing workflow, users generally find it intuitive and easy to adopt.

Yes. We provide clear training, guides, and ongoing support to ensure smooth adoption.

We can extend or modify the system at any time. This is a major advantage of a custom-built platform.

Getting Started

We start with a discovery session where we review your processes, pain points, spreadsheets, and data. From there, we define a system that fits your exact needs.

Yes. We can show examples of similar systems we’ve built and walk you through how your solution would work.

Simply contact us to book a call. We’ll review your challenges and explore how a custom ERP system can support your organisation.

Contact us

Let's Talk About Your Custom Software Requirements

We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.

Call us at: +44 (0) 24 7646 6914
Your benefits:
  • Client-oriented
  • Custom ERP Software
  • Reliable Delivery
  • Future Scalability
  • Dedicated Support
  • Workflow Automation
What happens next?
1

We Schedule a call at your convenience 

2

We do a discovery and consulting meting 

3

We prepare a proposal 

Schedule a Free Consultation